Product
Four parts of BayNerve, one work order underneath them.
The work board, the inspection, the estimate, and the vehicle record are not four systems. They are four views of the same job.
01
The work board
Every job stays tied to one of four core states. The board shows the shop what is ready, what is moving, what is blocked, and what has closed.
Assign the job or let a technician claim it
See assignment, age, priority, blockers, and labor signals on the board
Keep blockers visible and move a stopped repair to Parts hold when parts are the constraint
Search the queue, filter by technician, or focus the board on work that needs attention
The four states
Ready to start
Open and ready for assignment or work to begin.
In progress
Work has started and the repair is moving through the shop.
Parts hold
The repair is waiting on a part before work can continue.
Closed
The repair is finished and retained in the service record.
ONE SHARED JOB STATE
02
Digital inspections
The technician records structured findings while the vehicle is still in the bay, with measurements, notes, photos or video, severity, timing, and a recommended action kept with the inspection.
Structured findings marked Pass, Caution, Fail, or Not inspected
Photos, video, measurements, notes, and technician evidence kept with the repair
Recommendations can carry condition, severity, timing, and the next action
Inspection findings can be carried into traceable estimate lines for the advisor
Illustrative example · not a customer record
Inspection · RO-2418
MARCUS · BAY 3
Front brakes
Pads 7mm, rotors within spec
PASS
Oil pan gasket
Active seep, 6 photos, voice note 0:41
FAIL
Serpentine belt
Cracking on the ribs, recommend at next service
ATTENTION
Tires
6/32 front, 7/32 rear, pressures set
PASS
03
Estimates and approvals
BayNerve retains the estimate version the customer saw, records line-level decisions, and keeps the authorization with the repair. Declined work stays visible for later follow-up.
Build labor, parts, fees, discounts, and other estimate lines from the shop’s pricing
Approved, declined, and undecided lines stay separate
The retained response shows who authorized the work and when
Changes after approval require a new customer decision before they count as authorized
Illustrative example · not a customer record
Estimate · RO-2418
APPROVED 9:00 AM
Oil pan gasket repair
$412.60
APPROVED
Serpentine belt
$164.00
DECLINED
SIGNED D. WHITAKER · 9:00 AM
Approved total $412.60
04
Vehicle history
When the vehicle comes back, the last visit is already on the screen, including the work the customer put off.
Closed work orders retained with their repair, inspection, estimate, and invoice context
Deferred and declined work carried forward
Search work orders by number, customer, vehicle, plate, or technician
One customer record across the vehicles they bring in
Customers who use GRBX can choose to import eligible BayNerve work orders into their personal vehicle history, matched to the correct vehicle by VIN
Illustrative example · not a customer record
2018 Ford F-150
D. WHITAKER · 4 VISITS ON RECORD
104,882
Oil pan gasket repair
$412.60
121,006
Rear shocks, alignment
$862.15
114,730
Battery, cooling system service
$421.90
Deferred, waiting on the customer
Serpentine belt, declined at 104,882 miles
More of the workflow, in the same shop subscription.
These product areas are included in the same monthly or yearly shop plan. Customer card-payment processing fees are separate.
Scheduling and check-in
Book the appointment, confirm the concern on arrival, set a promise time the shop can see.
Invoices and payments
Issue invoices, record settlement, and collect eligible customer card payments through Stripe when the shop has payments enabled.
Roles and permissions
Owners, advisors, technicians, administrators, and read only users such as a bookkeeper.
Reporting
Workload, stalled repairs, closed work, and receivables in one place.
See it with your own work orders.
Create the shop account, add your people and labor rates, and start with a real work order. Want to see the product first? Request a trial.
BayNerve 